Courtesy Notices

We have now signed up for courtesy notices. these are notices that go out AUTOMATICALLY 3 days before an item is due (to any patron listing their email address in their record). I am hoping that this will be especially helpful in the summer months, when "lost items" increase.

I don't think most patrons will mind the courtesy notice, but it may irritate people with children who check out 20 books at a time. There is a way for patrons who do not want courtesy notices to filter them out, and I will make up a hand-out for you to give to patrons who request it.

Complete info is available on the CLAMS Staff Page at
http://www.clamsnet.org/staff/millennium/CIRC/courtesy_notices.html

If you have any questions, please let me know.

Thanks.

CLAMS and MILLENIUM Vacation Contact Info

From CLAMS:

Dear All,
John O'Hara is out of the office for the next two weeks, so there will be no
CLAMS Office coverage after 5pm from now until June 21st. CLAMS staff is available during regular hours from 8am to 5pm (M-F) at 508-790-4399, and on-call on Saturday from 9am to 5pm at 1-774-810-9420.   If you lose your Millennium connection when the CLAMS Office is closed, please call Atrion directly for support at 1-888-737-8288.

Extended CLAMS Office coverage (until 7pm, Monday - Thursday) will resume on
June 21st.

Gayle

If we have connection problems and I am not here, please call the number above.

Thanks!

The End of Unique Patron IDs

While we have not been using Unique Patron Identifiers for some time now, here is the official word from CLAMS:

Dear All,
The CLAMS Board of Directors and Membership has agreed to adopt the
following policy:

CLAMS will not retain unique government-issued numeric IDs in public library
patron records in Millennium.

This is in response to new regulations from the Commonwealth of
Massachusetts regarding retention of personal information.

Library staff should still follow local policy regarding verification of
identity and address when registering patrons. The only change we are
making is that ID numbers from such things as driver's licenses, passports,
etc. will not be kept in the patron's record in Millennium.

This does not affect the college ID numbers in CCCC patron records, which
are not covered under the regulations.

The CLAMS office staff will be removing the numbers from the Unique ID field
in existing public library patron records over the next few weeks. Please
inform all library staff who input patron records that they should no longer
be entering any part of an ID number from a government-issued document in
the patron record in Millennium at public libraries.

I will post this, but please make any of the volunteers who process new cards aware of the policy.

Thanks!