Some of you may be aware that we have had periodic problems with the Boston Globe in terms of billing and delivery. I thought the situation was fixed when I paid for a subscription IN FULL for a year Back on October, but apparently not. We have been missing weekend papers, and being billed again.
The Boston Globe took our money for the yearly 7 day a week subscription and applied it to someone else's account. I have sent the Globe the documentation that we have paid for a 7 day subscription FOR A YEAR, and I expect to have this resolved next week. It may take a weekend or two before they get their act together.
In the meantime, if a patron asks, just let them know that there was a problem with our subscription, and we hope to have the problem remedied shortly.
If you have any questions, please let me know.
Showing posts with label idiots. Show all posts
Showing posts with label idiots. Show all posts
Saturday, January 2, 2010
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