We seem to be still be struggling with opening up the DVD and CD cases. Ideally, this should be done at check-out as well as check-in, but it MUST be done at check-in at a minimum. We have had several cases returned empty in the past couple of weeks, and I have noticed more than one person not opening cases during check-in.
EVERYONE, PLEASE OPEN ALL DVD, MUSIC CD, AND AUDIOBOOK CD CASES DURING CHECK-IN AND CHECK-OUT.
Thanks!!