Pub Serv Meeting Update

FYI from the last pub serve meeting:

1. If an item arrives in a condition too damaged to circulate, check in –do not fulfill hold – and send with a note to the owning library.

2. Do not mark materials claimed returned if from another library. Call the owning library.


Kathy

Opening DVDs and CDs

We seem to be still be struggling with opening up the DVD and CD cases. Ideally, this should be done at check-out as well as check-in, but it MUST be done at check-in at a minimum. We have had several cases returned empty in the past couple of weeks, and I have noticed more than one person not opening cases during check-in.

EVERYONE, PLEASE OPEN ALL DVD, MUSIC CD, AND AUDIOBOOK CD CASES DURING CHECK-IN AND CHECK-OUT.

Thanks!!

Courtesy Notices

We have now signed up for courtesy notices. these are notices that go out AUTOMATICALLY 3 days before an item is due (to any patron listing their email address in their record). I am hoping that this will be especially helpful in the summer months, when "lost items" increase.

I don't think most patrons will mind the courtesy notice, but it may irritate people with children who check out 20 books at a time. There is a way for patrons who do not want courtesy notices to filter them out, and I will make up a hand-out for you to give to patrons who request it.

Complete info is available on the CLAMS Staff Page at
http://www.clamsnet.org/staff/millennium/CIRC/courtesy_notices.html

If you have any questions, please let me know.

Thanks.

Millenium UpGrade

CLAMS will be upgrading to the new version of Millenium the Wednesday, March 4.

Presently, the new Millenium client has been loaded on all CLAMS machines, and for Tuesday, March 3, they should operate as they always do (though they may seem slower to load as this is a larger client). If you encounter any problems with circ on Tuesday, please let me know so that I can trouble-shoot with John and/or Steve.

WEDNESDAY, you will NOT be able to use Millenium at all until after 9am when CLAMS has finished updating on their end. From 8am until 9am, Steve Buss and I will be loading files and taking inventory on machines, as we need to update the hardware on a few stations. Hopefully, all will be up and running before my DH meeting at 9:30.

PLEASE NOTE: Due to the size of the new Millenium, the two main circ computers will need to be upgraded (or possibly replaced) - Steve and I will be working to make that happen sooner rather than later. In the meantime, circ computers should be limited to one function at a time (meaning it will be hard to run Office or Open Office etc on them until they have more RAM).

If you have any questions, please ask.

Thanks!

Circulation Schedule

A new circulation coverage schedule has been posted on the closet in back (in bright pink!) and on the circulation desk.

This schedule is being implemented to give Kathy and MaryLou SCHEDULED time off the desk so that they can work on their other tasks. As we all know, we are insanely busy right now, and we need all the circ help we can get. This schedule may be a work in progress, so if something needs tweaking, please let Kathy or me know. However, you should expect that a circ coverage schedule of some sort will persist after the summer crush as well.

I know that everyone is doing what they can in terms of doing their own work and helping with circulation, and I appreciate everyone's cooperation.

Five more weeks...