We have now signed up for courtesy notices. these are notices that go out AUTOMATICALLY 3 days before an item is due (to any patron listing their email address in their record). I am hoping that this will be especially helpful in the summer months, when "lost items" increase.
I don't think most patrons will mind the courtesy notice, but it may irritate people with children who check out 20 books at a time. There is a way for patrons who do not want courtesy notices to filter them out, and I will make up a hand-out for you to give to patrons who request it.
Complete info is available on the CLAMS Staff Page at
http://www.clamsnet.org/staff/millennium/CIRC/courtesy_notices.html
If you have any questions, please let me know.
Thanks.