Wednesday, March 7, 2012

Virtual Catalog Check-ins

Hi, everyone!

If you are at the Circulation Desk and a patron returns a Virtual Catalog inter-library loan, please place it on the Reference Desk without checking it in. Often checking in is not an issue, but today a patron returned a VC book that he/she obtained from Harwich (which the patron is not supposed to do) and the book was checked in at our Circ. Desk. I will now send this onto Harwich - but many libraries are very possessive about their inter-library loans, with good reason because there is protocol and paperwork involved. The Harwich library may call here and ask questions. In the future I want to relieve the Circ. Desk staff of the burden of having to determine which library handled the loan, just feel free to pass it off to me or Sue. Thank you!

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