Good Morning!
I checked out 3 items yesterday that were "checked out to another patron." I looked up the previous patron for each and took the charges off.
It can be easy to rush when we are busy - or lose track of what we already think we've checked in - or get distracted when patrons are engaging in conversation with us.
Remember - hearing the beep does not mean the computer accepted the transaction. Please look at your screen while checking items in or out.
Thank you!
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